Authors:
Maria Aretoulaki, FORWISS (Bavarian Research Centre for Knowledge-Based Systems) (Germany)
Stefan Harbeck, University of Erlangen (Germany)
Florian Gallwitz, University of Erlangen (Germany)
Elmar Nöth, University of Erlangen (Germany)
Heinrich Niemann, University of Erlangen & FORWISS (Germany)
Jozef Ivanecky, Technical University of Kosice (Slovak Republic)
Ivo Ipsic, University of Ljubljana (Slovenia)
Nikola Pavesic, University of Ljubljana (Slovenia)
Vaclav Matousek, University of West Bohemia in Pilsen (Czech Republic)
Page (NA) Paper number 329
Abstract:
Within the EC SQEL project, the German EVAR spoken dialogue system
has been extended to handle four different languages and domains: German,
Slovak, and Czech (national train connections), and Slovenian (European
flights). The SQEL demonstrator can also access databases on the WWW,
enabling users without an internet connection to meet their information
needs by just using the phone. When the system starts up, the caller
is free to use any of the implemented languages. A multilingual word
recognizer implicitly identifies the language, which is then associated
with the appropriate domain and database. For the remainder of the
dialogue, the corresponding monolingual recognizer is employed. The
existence of language-independent parameters (e.g. goal/source location)
has meant that porting the system to a new language does not involve
an extensive restructuring of the interpretation process within the
Dialogue Manager. This is sufficiently flexible to switch between the
different domains and languages.
Authors:
Stefan Kaspar, University of New South Wales (Australia)
Achim Hoffmann, University of New South Wales (Australia)
Page (NA) Paper number 651
Abstract:
Cost-effective development and widespread deployment of spoken language
systems is only possible if their development process is substantially
supported by intelligent design tools. In this paper, we present PIA
a new approach for fast prototyping of complex spoken dialog systems.
Dialog structures are specified in a specialised fully declarative
design language. Dialog design in PIA is considered a knowledge acquisition
task, where knowledge about possible user input and the desired system
reaction is incrementally derived from actual interactions. PIA strongly
supports the designer to keep the fine balance between robustness of
recognition and the naturalness of the dialog
Authors:
Peter A. Heeman, Oregon Graduate Institute (USA)
Michael Johnston, Oregon Graduate Institute (USA)
Justin Denney, Oregon Graduate Institute (USA)
Edward Kaiser, Oregon Graduate Institute (USA)
Page (NA) Paper number 933
Abstract:
Structured dialogue models are currently the only tools for easily
building spoken dialogue systems. This approach, however, requires
the dialogue designer to completely specify all dialogue behavior between
the user and system, including how information is grounded between
the user and the system. In this paper, we advocate factoring out
the grounding behavior from structured dialogue models by using a general
purpose dialogue manager that accounts for this behavior. This not
only simplifies the specification of dialogue, but also allows more
powerful mechanisms of grounding to be employed, which cannot be implemented
within the framework of structured dialogues.
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