Authors:
Marc Swerts, IPO, Center for Research on User-System Interaction (The Netherlands)
Hanae Koiso, ATR, Media Integration and Communications Research Laboratories (Japan)
Atsushi Shimojima, ATR, Media Integration and Communications Research Laboratories (Japan)
Yasuhiro Katagiri, ATR, Media Integration and Communications Research Laboratories (Japan)
Page (NA) Paper number 269
Abstract:
The study reported in this paper focuses on different functions of
echoing in Japanese dialogues. Echoing is defined as a speaker's lexical
repeat of (parts of) an utterance spoken by a conversation partner
in a previous turn. The phenomenon was investigated in three task-oriented,
informal dialogues. Repeats in this corpus were labeled in terms of
a 5-point scale which expressed the level to which a speaker had integrated
the other person's utterance into his/her own body of knowledge. Kappa
statistics showed that the labels could reliably be reproduced by three
independent subjects. The investigation brought to light that the level
of integration is reflected in a number of lexical and prosodic correlates.
These features are discussed regarding their information potential,
i.e., their accuracy and comprehensiveness as signals.
Authors:
Hiroaki Noguchi, Nara Institute of Science and Technology (Japan)
Yasuharu Den, Nara Institute of Science and Technology (Japan)
Page (NA) Paper number 662
Abstract:
Current spoken dialogue systems lack positive feedback such as backchannels,
which are common in human-human conversations. To develop more natural
human-computer interfaces, the investigation of backchannel-responses
are indispensable. In this paper, we propose a method for detecting
the precise timing for backchannel responses in Japanese and aim at
incorporating such method in future spoken dialogue systems. The proposed
method is based on machine learning technique with a variety of prosodic
features. It is shown to be effective in automatically deriving rules
for detecting the contexts of backchannels. The performance of our
method is considerably better than previous methods.
Authors:
Lena Strömbäck, Department of Computer and Information Science, Linköping University (Sweden)
Arne Jönsson, Department of Computer and Information Science, Linköping University (Sweden)
Page (NA) Paper number 478
Abstract:
Spoken dialogue systems must allow for robust and efficient interpretation
of user utterances. This can be achieved by using shallow and partial
interpretation. Partial interpretation is feasible together with a
dialogue manager which provides information to guide the analysis.
In this paper we present results on developing interfaces for information
retrieval applications utilizing partial and information directed interpretation
with unification-based formalisms, traditionally used for deep and
complete analysis. The major advantage with our approach is that the
time to develop the interpretation modules is reduced. Furthermore,
the system will be fairly robust as large parts of the knowledge bases
containing knowledge on ways in which a user can express a domain concept
can be generated automatically or semi-automatically.
Authors:
Yohei Okato, University of Tsukuba (Japan)
Keiji Kato, University of Tsukuba (Japan)
Mikio Yamamoto, University of Tsukuba (Japan)
Shuichi Itahashi, University of Tsukuba (Japan)
Page (NA) Paper number 683
Abstract:
There are a number of restrictions in human-machine interactions, which
continue to warrant a better control of response utterances in spoken
dialogue systems. In this paper, we investigated how system-response
strategies influence users, focusing on: interjectory responses to
users' utterances; and on verbose responses which vary between brief
and detailed expression used for confirmation. The dialogue task selected
consists of telephone shopping, and human-machine dialogues using Wizard-of-OZ
method were collected for analysis. The results show that back-channel
feedbacks and brief confirmations by our spoken dialogue system, prompt
more utterances from and give more satisfaction to users. Second, users
tend to give back-channel feedbacks whenever the system gives them
feedbacks. It follows that users are able to gauge the system's ability
to handle interjections and to predict its behaviour.
Authors:
Noriko Suzuki, ATR MI&C (Japan)
Kazuo Ishii, ATR MI&C (Japan)
Michio Okada, ATR MI&C (Japan)
Page (NA) Paper number 1101
Abstract:
This paper discusses the effectiveness of human-computer interaction
in our prototype system "Talking Eye", which is based on social behaviors
in self-motivated dialogue. Talking Eye system consists of autonomous
creatures having the emergent computation architecture with the advantage
of self- motivated dialogue. We performed an experiment using subject's
impression to illustrate the effectiveness of self- motivated dialogue
with the Talking Eye system. The result was obtained that they could
find personal nature during interaction even if they could not accomplish
their conversational purpose. The main goal of this work is to build
a mechanism for autonomous creatures that promotes a more consensual
feeling through its interaction with humans.
Authors:
Gerhard Hanrieder, Daimler-Benz Aerospace AG (Germany)
Paul Heisterkamp, Daimler-Benz AG (Germany)
Thomas Brey, University of Regensburg (Germany)
Page (NA) Paper number 274
Abstract:
This paper reports the experiences we had in evaluating the ACCeSS
system using the EAGLES evaluation metrics both at the input/output
(black box evaluation) and component levels (glass box evaluation).
Our primary motivation for using the EAGLES metrics was to apply a
set of metrics that allow objective measurement of system performance.
These measures are used both for diagnostic evaluation of the current
version and for progress evaluation of successive system versions.
The EAGLES metrics provided very valuable guidelines for our evaluation,
but not all the metrics were unproblematic. Especially for diagnostics
during development, the addition of subtask success rate proved very
helpful.
|