Spoken Language Models and Dialog 1

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Full List of Titles
1: ICSLP'98 Proceedings
Keynote Speeches
Text-To-Speech Synthesis 1
Spoken Language Models and Dialog 1
Prosody and Emotion 1
Hidden Markov Model Techniques 1
Speaker and Language Recognition 1
Multimodal Spoken Language Processing 1
Isolated Word Recognition
Robust Speech Processing in Adverse Environments 1
Spoken Language Models and Dialog 2
Articulatory Modelling 1
Talking to Infants, Pets and Lovers
Robust Speech Processing in Adverse Environments 2
Spoken Language Models and Dialog 3
Speech Coding 1
Articulatory Modelling 2
Prosody and Emotion 2
Neural Networks, Fuzzy and Evolutionary Methods 1
Utterance Verification and Word Spotting 1 / Speaker Adaptation 1
Text-To-Speech Synthesis 2
Spoken Language Models and Dialog 4
Human Speech Perception 1
Robust Speech Processing in Adverse Environments 3
Speech and Hearing Disorders 1
Prosody and Emotion 3
Spoken Language Understanding Systems 1
Signal Processing and Speech Analysis 1
Spoken Language Generation and Translation 1
Spoken Language Models and Dialog 5
Segmentation, Labelling and Speech Corpora 1
Multimodal Spoken Language Processing 2
Prosody and Emotion 4
Neural Networks, Fuzzy and Evolutionary Methods 2
Large Vocabulary Continuous Speech Recognition 1
Speaker and Language Recognition 2
Signal Processing and Speech Analysis 2
Prosody and Emotion 5
Robust Speech Processing in Adverse Environments 4
Segmentation, Labelling and Speech Corpora 2
Speech Technology Applications and Human-Machine Interface 1
Large Vocabulary Continuous Speech Recognition 2
Text-To-Speech Synthesis 3
Language Acquisition 1
Acoustic Phonetics 1
Speaker Adaptation 2
Speech Coding 2
Hidden Markov Model Techniques 2
Multilingual Perception and Recognition 1
Large Vocabulary Continuous Speech Recognition 3
Articulatory Modelling 3
Language Acquisition 2
Speaker and Language Recognition 3
Text-To-Speech Synthesis 4
Spoken Language Understanding Systems 4
Human Speech Perception 2
Large Vocabulary Continuous Speech Recognition 4
Spoken Language Understanding Systems 2
Signal Processing and Speech Analysis 3
Human Speech Perception 3
Speaker Adaptation 3
Spoken Language Understanding Systems 3
Multimodal Spoken Language Processing 3
Acoustic Phonetics 2
Large Vocabulary Continuous Speech Recognition 5
Speech Coding 3
Language Acquisition 3 / Multilingual Perception and Recognition 2
Segmentation, Labelling and Speech Corpora 3
Text-To-Speech Synthesis 5
Spoken Language Generation and Translation 2
Human Speech Perception 4
Robust Speech Processing in Adverse Environments 5
Text-To-Speech Synthesis 6
Speech Technology Applications and Human-Machine Interface 2
Prosody and Emotion 6
Hidden Markov Model Techniques 3
Speech and Hearing Disorders 2 / Speech Processing for the Speech and Hearing Impaired 1
Human Speech Production
Segmentation, Labelling and Speech Corpora 4
Speaker and Language Recognition 4
Speech Technology Applications and Human-Machine Interface 3
Utterance Verification and Word Spotting 2
Large Vocabulary Continuous Speech Recognition 6
Neural Networks, Fuzzy and Evolutionary Methods 3
Speech Processing for the Speech-Impaired and Hearing-Impaired 2
Prosody and Emotion 7
2: SST Student Day
SST Student Day - Poster Session 1
SST Student Day - Poster Session 2

Author Index
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Multimedia Files

An Educational Dialogue System with a User Controllable Dialogue Manager

Authors:

Joakim Gustafson, KTH (Sweden)
Patrik Elmberg, NLPLAB (Sweden)
Rolf Carlson, KTH (Sweden)
Arne Jönsson, NLPLAB (Sweden)

Page (NA) Paper number 504

Abstract:

We have developed an educational environment for a modular spoken dialogue system. The aim of the environment is to provide students, with different backgrounds, means to understand the behaviour of spoken dialogue systems. Focus in this paper is on dialogue and dialogue management. The dialogue is recorded in a dialogue tree whose nodes are dialogue objects. The dialogue objects model the constituents of the dialogue and consist of parameters for modelling dialogue structure, focus structure and a process description describing the actions of the dialogue system. Various dialogue system behaviours can be achieved by modifying these parameters. This is done using the educational environment, which is interactive and facilitates examination, expansion and modification of the dialogue object parameters and hence the system. The educational system has been used in a number of courses at various universities in Sweden.

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End-User Driven Dialogue System Design: The Reward Experience

Authors:

Klaus Failenschmid, Vocalis Ltd. (U.K.)
J.H. Simon Thornton, Vocalis Ltd. (U.K.)

Page (NA) Paper number 783

Abstract:

In the EC funded research project REWARD professionals in the target domain for a dialogue system were enabled to develop their own speech driven telephone service (dialogue system). Specialists in speech recognition technology provided them with graphical tools and technical advice. Guided by their in-depth understanding of the target domain and target user the four user partners developed four different dialogue systems. The shift of focus in the dialogue system design process from technology to end user driven design 'rationale' is influenced by research into the design process of dialogue systems and provides valuable data that informs user-centred-design processes of interactive systems. In this paper we report on observations with regard to this end-user driven design process. Dialogue features, which are a direct result of this different approach to designing speech recognition applications, are presented.

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The Design of a Multi-Domain Mandarin Chinese Spoken Dialogue System

Authors:

Yi-Chung Lin, ATC/CCL/ITRI (Taiwan)
Tung-Hui Chiang, ATC/CCL/ITRI (Taiwan)
Heui-Ming Wang, ATC/CCL/ITRI (Taiwan)
Chung-Ming Peng, ATC/CCL/ITRI (Taiwan)
Chao-Huang Chang, ATC/CCL/ITRI (Taiwan)

Page (NA) Paper number 230

Abstract:

In some dialogue systems, the design of dialogue strategy is bound tightly to the domain by straightforwardly hard-coding the response actions into the system. Such a paradigm is quite easy to build up a prototype system, but makes it difficult to port the system across different domains. This paper presents a domain-transparent design of dialogue management to increase system portability. The basic idea of this framework is to extract the domain-dependent factors to form an external domain knowledge database, leaving the dialogue management component independent of the tasks. Based on the proposed framework, porting to another domain needs only to replace the domain knowledge database without changing the dialogue management module. This paper also proposed a task description table interface enabling system developers to design the dialogue strategy flexibly. With this approach, the effort of porting a spoken dialogue system across different domains can be relieved.

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An Integrated Dialogue System for the Automation of Call Centre Services

Authors:

Kallirroi Georgila, Wire Communications Laboratory (Greece)
Anastasios Tsopanoglou, Knowledge S. A. (Greece)
Nikos Fakotakis, Wire Communications Laboratory (Greece)
George Kokkinakis, Wire Communications Laboratory (Greece)

Page (NA) Paper number 236

Abstract:

A human-machine dialogue system for the automation of call centre services is presented, which features two novel functions: a. It integrates spoken and written language processing through cooperation of a spoken dialogue component and an OCR which extracts handwritten information from application forms. b. It reads the forms and calls the applicants (instead of being called by them) in order to collect the missing information through a continuous speech, full sentence, machine-driven dialogue which allows the user to formulate his answers at will. The system has been developed for a Greek car insurance company in the framework of the EU-project: LE-1 1802, ACCeSS, but can be easily adapted to a different call centre application. The system is currently tested at the company's premises.

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